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  • OCBC - Help & Support - ATMs
    personal details by calling the Contact Centre at a branch mailing in the form or via online banking Deposit notes at Cash Deposit Machine Deposit up to 100 notes in denominations of S 10 S 50 and S 100 A maximum of 5 deposits to the same account can be made within the same day For deposits performed after 9 30pm it will be reflected in your statement passbook as a transaction on the following business day but your funds are available for use immediately Deposits are not reflected in account Please call 1800 363 3333 for assistance No response on machine Please call 1800 363 3333 for assistance Security tips on using ATMs Do s Don t s on ATM Card PIN Managment Do not choose a PIN that others can easily guess e g birth date or telephone number Do not use sequential numbers e g 1 2 3 4 5 6 Do memorise your PIN and do not write it down Do not share your PIN with another person because it is the same as giving that individual authority to use your name in a transaction Do not reveal your PIN to anyone It should not be disclosed even if requested by an authorised OCBC Bank officer Do change your PIN frequently Security Tips When Performing Your ATM ATM Plus ADM Transaction Before you approach the ATM ATM Plus ADM look around and check out the area If anything seems suspicious go to a different ATM ATM Plus ADM or use it at another time Block the pin pad when you are entering your private PIN When you have completed your transaction put away your card receipt and cash immediately Look around again to check for anyone who looks suspicious If you have concerns about the security

    Original URL path: http://ocbc.com.sg/personal-banking/Help-and-Support/ATMs.html? (2012-12-22)
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  • OCBC - Help & Support - Home Loan
    account or sent to you as a cashier s order Endorsement Note states the effective date of cancellation Tax Invoice shows the policy period and gives a breakdown of the charges Renewal policy for home loan You will receive the renewal policy and a notification letter 1 month before the deduction due date Make a partial prepayment You can make a payment via cash CPF or a combination of both You will need to provide a written notice or interest in lieu of notice one month in advance Prepayment penalty if any will be indicated in the Letter of Offer LO The Bank will send a notification letter to you confirming The receipt of notice Amount of prepayment Effective date of prepayment You can then advise CPF on when to remit funds or arrange for cash to be credited to the bank account for deduction on the effective date HDB Payment by cash Minimum payment amount is S 5 000 and in multiples of S 1 000 Submit a HDB partial capital repayment form at a branch or by mail to Secured Loan HDB Unit Bras Basah Post Office Locked Bag Service No 8 Singapore 911886 Payment by CPF or both cash and CPF Submit the notice of capital repayment to the bank Submit the HBL4 form to CPF Board Submit a HDB partial capital repayment form at a branch or by mail to Secured Loan HDB Unit Bras Basah Post Office Locked Bag Service No 8 Singapore 911886 Note You will need to inform CPF Board to revise the monthly amount payable from CPF account to bank assuming your loan is fully serviced by CPF Private Home Loan PHL Payment by cash Minimum payment amount is S 5 000 and in multiples of S 1 000 Submit a Housing Loan partial capital repayment form at a branch or by mail to Secured Loan Mortgage Unit Bras Basah Post Office Locked Bag Service No 8 Singapore 911886 Payment by CPF or both cash and CPF Submit the notice of capital repayment to the bank Upon receipt of bank notification letter submit CPF Form 4B to CPF Board via mail or online via Singpass Submit a Housing Loan partial capital repayment form at a branch or by mail to Secured Loan Mortgage Unit Bras Basah Post Office Locked Bag Service No 8 Singapore 911886 Note If you have a Singapore Swap Offer Rate SOR package or Singapore Inter Bank Offered Rate SIBOR package please complete CPF Form 4B to CPF Board instead of online submission For online submission you are not able to indicate exact date of payment as the field is on MM YY Instalment amount after partial prepayment You will receive a system generated advice informing you on the effective date and amount of the revised instalments after partial prepayment has been made Cancel partial payment instructions You can notify us by mail at least 1 week before the proposed date Please include Date of letter by the bank

    Original URL path: http://ocbc.com.sg/personal-banking/Help-and-Support/Loans-Home-Loan.html? (2012-12-22)
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  • OCBC - Renovation Loan
    Draft EasiRemit COE Bidding eStatements Billing Organisations eNets Pay Any Card ATMs Accounts Cards Loans Home Loan Renovation Loan Car Financing EasiCredit Insurance SafeHome TravelWise Hospital Accident Care Investments CPFIA SRS IPO Application Renovation Loan Redeem loan early You may redeem your loan early by giving us a one month advance notice Please visit any OCBC branch to do so There is a prepayment fee of 1 on the outstanding

    Original URL path: http://ocbc.com.sg/personal-banking/Help-and-Support/Loans-Renovation-Loan.html? (2012-12-22)
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  • OCBC - Help & Support - Car Financing
    Hospital Accident Care Investments CPFIA SRS IPO Application Car Financing Use change GIRO account to repay Car Financing Complete the OCBC Car Financing GIRO form and mail it to us at Loan Operations GIRO Unit 31 Tampines Ave 4 01 01 03 OCBC Tampines Centre 2 Singapore 529680 The GIRO application will take about 4 to 6 weeks You will receive a notification letter upon approval of the application Terminate GIRO for Car Financing At least 5 working days before the next instalment due date you need to write in or mail the completed GIRO Termination form to Loan Operations GIRO Unit 31 Tampines Ave 4 01 01 03 OCBC Tampines Centre 2 Singapore 529680 Get hire purchase agreement The hire purchase agreement will be sent to your mailing address within 7 working days of loan disbursement Changed motor insurance company You will need to inform the bank of changes to your motor insurance Please send an original duplicate or a photocopy of the new insurance policy to Loan Operations 31 Tampines Ave 4 01 01 03 OCBC Tampines Centre 2 Singapore 529680 View Car Financing details on online banking If you have an existing online banking facility the Auto

    Original URL path: http://ocbc.com.sg/personal-banking/Help-and-Support/car-financing.html? (2012-12-22)
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  • OCBC - Insurance
    Personal Banking General Online Mobile Banking Overview Login Online Security Online Transactions Phone Banking Payments Transactions Overview GIRO Telegraphic Transfer Demand Draft EasiRemit COE Bidding eStatements Billing Organisations eNets Pay Any Card ATMs Accounts Cards Loans Home Loan Renovation Loan Car Financing EasiCredit Insurance SafeHome TravelWise Hospital Accident Care Investments CPFIA SRS IPO Application Insurance Make a claim Contact us at Overseas Assurance Corporation Ltd at 6248 2628 from Monday

    Original URL path: http://ocbc.com.sg/personal-banking/Help-and-Support/Insurance.html? (2012-12-22)
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  • OCBC - Help & Support - Insurance - Safehome
    Loan Renovation Loan Car Financing EasiCredit Insurance SafeHome TravelWise Hospital Accident Care Investments CPFIA SRS IPO Application SafeHome Settle claims Claims can be settled by payment in cash reinstatement replacement or repair against loss or damage As the policy is on first loss basis OAC will pay losses up to the Sum Insured without the application of average Get claims for medical treatment by Traditional Chinese Medicine TCM practitioners Yes The TCM practitioners must be legally registered with and licenced by the Traditional Chinese Medicine Practitioners Board Singapore Make more than one claim If you have two home insurance plans with OAC you would be paid claims from the policy that gives you a better compensation If you have one home insurance plan with OAC and one with another insurance company both companies will share the loss in proportion to the sum insured Claim under Worldwide Personal Liability If your friend relative gets injured in your flat due to your negligence you and your spouse are indemnified up to the limits for Worldwide Personal Liability against all sums that you and or your spouse are legally liable to any third party This includes friends and family members who do not

    Original URL path: http://ocbc.com.sg/personal-banking/Help-and-Support/Insurance-SafeHome.html? (2012-12-22)
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  • OCBC - Help & Support - Insurance - TravelWise
    coverage commences from the time you leave your home or workplace in Singapore for the sole purpose of commencing a trip or upon confirmation of coverage whichever occurs later It terminates upon the expiry date specified in the Policy of Certificate of Insurance or within 3 hours upon your arrival in Singapore whichever occurs first Get the policy document None will be given Please print out the acknowledgement page and

    Original URL path: http://ocbc.com.sg/personal-banking/Help-and-Support/Insurance-TravelWise.html? (2012-12-22)
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  • OCBC - Help & Support - Investments - CPFIA
    your CPFIA to your CPF Ordinary Account if the account has been inactive for two consecutive months You may initiate a refund to take place earlier by instructing OCBC Bank to effect the refund through the following facilities Any OCBC Bank Branch OCBC Online Banking Service is only available to existing OCBC Online Banking users Close my CPF Investment Account You can visit any of our branches to complete the Account Closure form or write in to CPF Investment Unit 31 Tampines Avenue 4 03 00 OCBC Tampines Centre Two Singapore 529680 You are required to liquidate all your CPF investment holdings before closing the investment account Any cash balance in the CPF Investment Account will then be refunded to your CPF Ordinary Account When you initiate a S15 withdrawal you need to make a request either via CPF website or a prescribed form to CPF Board to confirm that you have sufficient balance for CPF Minimum Sum scheme Any cash balance will be refunded to you after deducting CDP share transfer charges if applicable Cash balance will be refunded to you in the form of a cashier s order or credited into an existing OCBC account if you have sent a written request Transfer cash balance in CPF Investment Account to CPF Ordinary Account You can request via the following channels ATM OCBC Internet Banking Phone Banking Complete the CPFIA Instruction Form Fax it to 6826 9887 67845070 6784 9787 Or mail it to Oversea Chinese Banking Corporation Limited 31 Tampines Avenue 4 03 00 OCBC Tampines Centre Two Singapore 529680 Attn CPF Investment Unit The bank will automatically transfer the cash balance from your CPF Investment Account to your CPF Ordinary Account if you have not had any transactions for 2 consecutive months Funds will be transferred at

    Original URL path: http://ocbc.com.sg/personal-banking/Help-and-Support/Investments-CPFIA.html? (2012-12-22)
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