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  • CLAIMS - Liberty Insurance Pte Ltd
    PREFERRED WORKSHOPS CONTACT US USEFUL LINKS USEFUL LINKS back POLICY OWNERS PROTECTION SCHEME GENERAL INSURANCE ASSOCIATION View Full Site DOWNLOADS 2016 Liberty Insurance Pte Ltd Privacy Policy Terms Conditions Security Data Protection Policy GET TO KNOW LIBERTY About Liberty Our Management Our History Our Culture Values A Responsible Heart Our Presence CARE FOR YOU AND YOUR FAMILY All Vehicle Medical Travel Leisure Personal Accident Family Home CARE FOR YOUR BUSINESS

    Original URL path: https://www.libertyinsurance.com.sg/claims/ (2016-01-30)
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  • FOR YOU AND YOUR FAMILY - Liberty Insurance Pte Ltd
    permanent disability claim Medical specialist report 4 For temporary disability claim Medical leave certificates Other Frequently Asked Questions What must I do to submit the claim in case I am injured and on medical leave and the treatment is on going Please submit to us the Personal Accident Claim Form any bills and receipts you have for claim reporting All other follow up bills can be submitted later Can I submit photocopies of medical bills for claim processing No copies are not acceptable We need to have the original medical bills to process the claim Is the medical report compulsory to submit We will require the medical report when necessary however for efficient processing of claim please submit any medical report which you have in hand with regard to the accident Must I get referral from General Practitioner to visit specialist Not necessary Does Liberty pay for any medical report fees that I have incurred in support of my claim No Liberty does not pay for any medical report s obtained from hospital clinic doctor Proof of illness injury will be at the expense of the insured claimant Family Home PetCare How to file a PetCare claim Please duly complete print and send the following form to us with the supporting documents within 30 days from the date of accident PetCare Claim Form Please mail the original documents including original medical tax invoices to us at 51 Club Street Liberty House Singapore 069428 What are the supporting documents required For Section I Third Party Liability 1 Injury to a Third Party Documentary proof of ownership of the Insured Pet Original medical bills and or medical reports Memo from the attending doctor stating the nature and suspected cause of injury 2 Damage to Third Party Property Documentary proof of ownership of the Insured Pet Photos of damaged property if available Estimate of repairs For Section II Accidental Death Documentary proof of ownership of the Insured Pet Vet report stating the cause and time of death For Section III Accidental Injury Documentary proof of ownership of the Insured Pet Original Vet bills and or Vet reports Memo from the attending Vet stating the nature and suspected cause of injury Photos of the injury sustained if available For Section IV Theft Documentary proof of ownership of the Insured Pet AVA SPCA Lost Stolen reference number Copy of the Police Report lodged in Singapore For Section V Illness Documentary proof of ownership of the Insured Pet Original Vet bills and or Vet reports Memo from the attending Vet stating the nature of Illness treatment prognosis SeniorCare How to file a SeniorCare claim Please duly complete print and send the following form to us with the supporting documents within 30 days from the date of accident Personal Accident Claim Form Please mail the original documents including original medical tax invoices to us at 51 Club Street Liberty House Singapore 069428 What are the supporting documents required 1 For medical expenses Original medical receipts tax invoices require treating doctor to state medical diagnosis on the said receipt tax invoice If the claim is complicated we may require page 3 of the medical information to be duly completed by the attending physician specialist whichever applicable 2 For death claim Death certificate autopsy report coroner s findings proof of relationship between insured claimant i e copy of marriage birth certificate 3 For permanent disability claim Medical specialist report 4 For temporary disability claim Medical leave certificates Other Frequently Asked Questions What must I do to submit the claim in case I am injured and on medical leave and the treatment is on going Please submit to us the Personal Accident Claim Form any bills and receipts you have for claim reporting All other follow up bills can be submitted later Can I submit photocopies of medical bills for claim processing No copies are not acceptable We need to have the original medical bills to process the claim Is the medical report compulsory to submit We will require the medical report when necessary however for efficient processing of claim please submit any medical report which you have in hand with regard to the accident Must I get referral from General Practitioner to visit specialist Not necessary Does Liberty pay for any medical report fees that I have incurred in support of my claim No Liberty does not pay for any medical report s obtained from hospital clinic doctor Proof of illness injury will be at the expense of the insured claimant MaidCare How to file a MaidCare claim Please duly complete print and send the following form to us with the supporting document Medical Foreign Worker Claim Form Please mail the original documents including original medical tax invoices to us at 51 Club Street Liberty House Singapore 069428 What are the supporting documents required for Medical Foreign Worker 1 For Private Hospital Insured to complete page 1 and 2 of the Medical Claim Form Attending physician specialist to complete page 3 and 4 of the Medical Claim Form Original official final and itemized medical bill s including but not limited to Hospital Tax Invoices attending physician bills Pre Post Hospital Tax Invoices medical specialist reports and settlement letter from other insurers if bill s partially paid 2 For Restructured Hospital Insured to complete page 1 and 2 of the Medical Claim Form Submit Inpatient Discharge Summary Other supporting documents such as medical specialist reports settlement letter from other insurers if bill s partially paid Copy of Work Permit Please note the above list of documents is not exhaustive Other documents may be requested if necessary Other Frequently Asked Questions for Medical Foreign Worker Can a medical claim be submitted if worker was admitted in hospital or underwent surgery as a result of industrial accident No Medical expenses incurred as a result of work injury should be claimed under Work Injury Compensation insurance Will treatment before and after worker s admission surgery be payable Outpatient services incurred 90 days prior to surgery admission and 90 days after discharge are payable up to policy limits Please refer to policy wordings for details on what are payable under the Pre Hospitalization and Post Hospitalization benefits Can worker seek treatment overseas The policy provides 24 hours coverage within Singapore only What is the grace period to submit a claim Claims must be lodged within 31 days from date of discharge after occurrence of any hospitalization or surgery If the claim is submitted after 31 days we will need valid reasons for delay in reporting Do you cover the cost of obtaining medical certificates needed to support the claim We will pay up to S 80 25 for original medical report received with the original invoice provided it is a payable claim What is Pro Ration factor In the event that the worker is admitted in a award higher than the Plan entitlement or to Private Hospital for treatment the hospital medical expenses payable under the Policy will be reduced by the percentages stated below subject to the limits stated in the Schedule of Benefits Private Hospitals 45 A1 Class in Restructured Hospitals 35 A2 Class in Restructured Hospitals 25 B1 Class in Restructured Hospitals 15 What is a Special Grant benefit It is a compensation amount paid out in the event of death of the Insured Worker for an Injury or Illness during or after treatment at a Hospital or in a Day Surgery Ward This compensation is payable for a non work related Injury or Illness within Singapore only which does not arise out of and or in the course of employment Can I email Liberty the scanned claim documents for the officer to process the claim The documents can be scanned and emailed to us as a claim notification However we require the original documents to process the claim HomeCare How to file a HomeCare claim Please duly complete print and send following form s to us with the supporting documents as soon as the happening of an event giving rise to a claim For loss or damage to building renovations improvements contents personal and family liability claim HomeCare Claim Form 2 Personal Accident claim Personal Accident Claim Form Please mail the original documents including original medical tax invoices to us at 51 Club Street Liberty House Singapore 069428 Please contact us or your agent in case of fire and water damage Emergency Home Assistance Please call the following helpline 65 6636 1131 24 hours What are the supporting documents required 1 For claims on loss or damage to building renovations improvements and contents Photographs of damaged item Assessment report from repairer on the cause and extend of damage Original invoice receipt of the lost or damage property Two quotations for repair replacement of the loss or damaged item Police report if claiming for theft or malicious damage 2 Personal and Family Liability Letter of claim or letter of demand from third party Writ of summon received from third party Please note the Insured is not to admit any liability whatsoever to the third party and forward any all third party correspondence s to Liberty Insurance 3 Personal Accident For medical expenses Original medical receipts tax invoices require treating doctor to state medical diagnosis on the said receipt tax invoice If the claim is complicated we may require page 3 of the medical information to be duly completed by the attending physician specialist whichever applicable 4 For death claim Death certificate autopsy report coroner s findings proof of relationship between insured claimant i e copy of marriage birth certificate 5 For permanent disability claim Medical specialist report Please note the above list of documents is not exhaustive Other documents may be requested if necessary FOR YOUR BUSINESS Preferred Workshops CLAIMS FOR YOU AND YOUR FAMILY PLEASE SELECT VEHICLE Private Car Privilege High End Car Motor Cycle MEDICAL proMedico proMedico Plus proMediCare proMediCash TRAVEL LEISURE TourCare Plus Overseas StudentCare GolfCare PERSONAL ACCIDENT Personal Accident PACare Plus Liberty Centennial PA FamilyCare Family Home PetCare SeniorCare MaidCare HomeCare VEHICLE What to do when car accident happens Stay calm and not be angry Move to somewhere safe and check if anyone requires assistance Under the Motor Claims Framework introduced by the General Insurance Association GIA you are required to file a GIA report within 24 hours of the accident either through our Preferred Workshops or Approved Reporting Centres ARC regardless of whether you intend to claim on your own car policy or not or whether your vehicle is damaged or not Contact us at 1800 LIBERTY 5423 789 Do not admit liability sign any promissory note agreeing to pay for damages or allow any towing service to take your vehicle away Obtain details of third party and any witness s i e name NRIC no address contact no vehicle no and name of third party s insurer Take photos of accident scene Where possible show the extent of damage to each vehicle and positions of both vehicles Keep any video clips showing how accident happens as proof of evidence When to make a police report Do make a police report in the following situations Any party is conveyed by ambulance to hospital or given 3 days outpatient medical leave Government or foreign registered vehicles are involved Government property is damaged e g lamp post tree A cyclist or pedestrian is involved whether injured or not Vehicle is stolen or vandalized In the event of a vandalism or windscreen claim accident or non accident Please duly complete print and send the following form to us Windscreen Parked Damage Claim Form Please mail the original documents to us at 51 Club Street Liberty House Singapore 069428 In the event of a non traffic accident e g flood fire or theft Please file a GIA report within 24 hours of the accident either through our Preferred Workshops or Approved Reporting Centres ARC Other Frequently Asked Questions Why do I have to lodge an accident claim report It is important for you to report within 24 hours so that we can handle your claim quickly without delay It is a breach of policy condition for non reporting and this may lead to repudiation of liability which means that you do not get protection under your policy In addition any non compliance of this policy condition will result in a loss of your No Claim Discount NCD upon renewal of your policy If I have no intention of making any claim or my vehicle is not damaged do I still have to report the accident You should make a report for record purpose If there is no claim submitted against you your No Claim Discount NCD will not be affected I received a Writ of Summons from the third party what do I do Please submit the document immediately to Liberty Insurance as there is a timeline of 8 days for us to respond quickly with the appropriate action I have settled the claim with the third party should I inform Liberty on details of the private settlement Yes please furnish details of the private settlement to Liberty for recording purposes How do I make a third party claim against the other vehicle If you are involved in an accident but the third party is fully at fault you may wish to claim against the other party for your losses You can send your vehicle to any of our Preferred Workshops If the other party is fully at fault the workshop will repair your vehicle and claim on your behalf Do I have to report all accidents to the Traffic Police In case of accident involving injuries government vehicle government property a cyclist or pedestrian or a foreign vehicle please report the accident to the Traffic Police Otherwise it is not necessary to report to the Traffic Police What is the claims procedure if I have an accident in Malaysia Please lodge a police report in Malaysia and provide the details to Liberty upon your return Please also file an accident report at any of our Preferred Workshops What is a third party policy excess In the event that there is a claim and a settlement under your policy you will have to pay the third party policy excess subject to the policy terms and conditions MEDICAL How to file a medical claim Please duly complete print and send the following form to us with the supporting documents within 30 days from date of treatment in hospital Medical Claim Form Please mail the original documents including original medical tax invoices to us at 51 Club Street Liberty House Singapore 069428 What are the supporting documents required For Private Hospital Insured to complete page 1 and 2 of the Medical Claim Form Attending physician specialist to complete page 3 and 4 of the Medical Claim Form Original official final and itemized medical bill s including but not limited to Hospital Tax Invoices attending physician bills Pre Post Hospital Tax Invoices medical specialist reports and settlement letter from other insurers if bill s partially paid 2 For Restructured Hospital Insured to complete page 1 and 2 of the Medical Claim Form Submit Inpatient Discharge Summary Other supporting documents such as medical specialist reports settlement letter from other insurers if bill s partially paid Please note the above list of documents is not exhaustive Other documents may be requested if necessary Other Frequently Asked Questions Can I go to any physician or hospital I want Yes subject to limits and benefits as set out in the policy What is the grace period to submit a claim Claims must be lodged within 30 days from date of occurrence If the claim is submitted after 30 days we will need valid reasons for delay in reporting Do you cover the cost of obtaining medical certificates needed to support the claim No Liberty does not pay for any medical report s obtained from hospital clinic doctor Proof of illness injury will be at the expense of the insured claimant Can I email Liberty the scanned documents instead No The documents can be scanned and emailed to us however we will need the original copies to process the claim I am claiming from 2 insurance companies What is the procedure Please indicate in the Medical Claim Form that you are lodging a claim with another insurance company Please submit a copy of the settlement advice and tax invoices in order for us to reimburse the balance subject to policy terms conditions The reimbursement should not exceed the total amount that you have incurred How much can I claim from my policy This depends on the benefit entitlement in your policy Please refer to the Schedule of Benefits I have multiple admissions in hospital How do I submit the claim Each admission or surgery must be accompanied by a Medical Claim Form Claim form is not required for follow up visits with the same doctor hospital What is a deductible co insurance The portion of costs for which insured person claimant is responsible for The deductible co insurance is applicable for each every diagnosed medical condition for which a claim is made within any one policy year What is the minimum number of hours to be confined in hospital in order to lodge a claim For day surgery cases there is no minimum number of hours to be eligible for a claim However for non surgical admissions you can submit the claim for assessment when you are charged for a full day Room Board When I utilize my Medisave account to pay for my treatment how will my claim be reimbursed Payment made from a Medisave account will be refunded to the respective Medisave account accordingly TRAVEL How to file a travel claim Please duly complete print and send the following form to us with the supporting documents within 30 days from end date of your trip Travel Claim Form Please mail the original documents including original medical

    Original URL path: https://www.libertyinsurance.com.sg/claims/for-you-and-your-family/ (2016-01-30)
    Open archived version from archive

  • FOR YOUR BUSINESS - Liberty Insurance Pte Ltd
    in your policy My cargo is found damaged overseas what should I do Notify the surveyors stated in the policy certificate immediately or inform your customer to contact the surveyor directly Alternatively you can contact 1800 LIBERTY 5423 789 or email us at claims libertyinsurance com sg We will gladly assist you Why must I return the original bill of lading policy certificate or airway bill upon settlement of my claim These documents must be returned so that the rightful claimant party to the cargo can be properly identified at the point of claim Fidelity Guarantee How to file Fidelity Guarantee claim Please duly complete print and send following form s to us with the supporting documents as soon as the happening of an event giving rise to a claim Miscellaneous Claim Form Please mail the original documents including original medical tax invoices to us at 51 Club Street Liberty House Singapore 069428 What are the supporting documents required Incident report Police report Documentary proof showing money misappropriated by employee Please note the above list of documents is not exhaustive Other documents may be requested if necessary TourCare Plus BizTraveler How to file a Travel claim Please duly complete print and send the following form to us with the supporting documents within 30 days from end date of your trip Travel Claim Form Please mail the original documents including original medical tax invoices to us at 51 Club Street Liberty House Singapore 069428 For emergency assistance overseas Please call the following helpline Asia Assistance 65 6636 1131 What are the supporting documents required Copy of e Ticket and boarding pass or the relevant page s of the passport showing entry into or exit from the country of visit Specific documents relevant to the nature of your claim e g Trip Cancelation Overseas Medical Expenses Travel Delay Trip Curtailment please refer to the Travel Claim Form for these documents Please note the above list of documents is not exhaustive Other documents may be requested if necessary Other Frequently Asked Questions Are photocopies of my original receipts invoices acceptable for the purpose of processing my claim No Original receipts invoices are required in order to process the Travel claim I suffer from pre existing medical conditions Can I claim for related medical expenses incurred during the trip No Policy excludes the following All forms of pre existing medical conditions that have been diagnosed received treatment or prescribed with drugs within 6 months preceding the trip Any hospitalization within 12 months prior to commencement of the trip or for which you have prior knowledge before commencement of the trip What should I do if I lose my personal belongings money or travel documents during my trip If the loss arose because of robbery burglary or theft you should lodge a police report or report the loss to the local authority within 24 hours after the incident If I have multiple travel policies and have already received compensation from another insurance company for the same incident will I still be able to make a claim under Liberty s travel policy No If you have other insurance providing cover for the same loss damage or liability Liberty will not be liable to pay except for any excess beyond any amount which would have been payable under the policy had this insurance not been effected If I am pregnant am I covered for any medical treatment incurred overseas No The policy excludes any compensation for pregnancy and any complications arising thereform If I fell sick and did not seek treatment during my trip can I claim for medical expenses if I seek treatment in Singapore Yes if medical treatment is seek within 3 days upon your return to Singapore If I am pregnant am I covered for medical expenses overseas Yes medical expenses incurred overseas are covered only if Insured claimant is more than 12 weeks after the 1 st trimester pregnancy Treatment for pregnancy is sought overseas Policy is for 2 way trip return trip The overseas trip or activities carried out overseas are not done against the medical advice from Insured s claimant s medical practitioner in Singapore proMedico proMediCare How to file a Medical claim Please duly complete print and send the following form to us with the supporting documents within 30 days from date of treatment in hospital Medical Claim Form Please mail the original documents including original medical tax invoices to us at 51 Club Street Liberty House Singapore 069428 What are the supporting documents required For Private Hospital Insured to complete page 1 and 2 of the Medical Claim Form Attending physician specialist to complete page 3 and 4 of the Medical Claim Form Original official final and itemized medical bill s including but not limited to Hospital Tax Invoices attending physician bills Pre Post Hospital Tax Invoices medical specialist reports and settlement letter from other insurers if bill s partially paid 2 For Restructured Hospital Insured to complete page 1 and 2 of the Medical Claim Form Submit Inpatient Discharge Summary Other supporting documents such as medical specialist reports settlement letter from other insurers if bill s partially paid Please note the above list of documents is not exhaustive Other documents may be requested if necessary Other Frequently Asked Questions Can I go to any physician or hospital I want Yes subject to limits and benefits as set out in the policy What is the grace period to submit a claim Claims must be lodged within 30 days from date of occurrence If the claim is submitted after 30 days we will need valid reasons for delay in reporting Do you cover the cost of obtaining medical certificates needed to support the claim No Liberty does not pay for any medical report s obtained from hospital clinic doctor Proof of illness injury will be at the expense of the insured claimant Can I email Liberty the scanned documents instead No The documents can be scanned and emailed to us however we will need the original copies to process the claim I am claiming from 2 insurance companies What is the procedure Please indicate in the Medical Claim Form that you are lodging a claim with another insurance company Please submit a copy of the settlement advice and tax invoices in order for us to reimburse the balance subject to policy terms conditions The reimbursement should not exceed the total amount that you have incurred How much can I claim from my policy This depends on the benefit entitlement in your policy Please refer to the Schedule of Benefits I have multiple admissions in hospital How do I submit the claim Each admission or surgery must be accompanied by a Medical Claim Form Claim form is not required for follow up visits with the same doctor hospital What is a deductible co insurance The portion of costs for which insured person claimant is responsible for The deductible co insurance is applicable for each every diagnosed medical condition for which a claim is made within any one policy year What is the minimum number of hours to be confined in hospital in order to lodge a claim For day surgery cases there is no minimum number of hours to be eligible for a claim However for non surgical admissions you can submit the claim for assessment when you are charged for a full day Room Board When I utilize my Medisave account to pay for my treatment how will my claim be reimbursed Payment made from a Medisave account will be refunded to the respective Medisave account accordingly Medical Foreign Worker How to file a Medical Foreign Worker claim Please duly complete print and send the following form to us with the supporting document Medical Foreign Worker Claim Form Please mail the original documents including original medical tax invoices to us at 51 Club Street Liberty House Singapore 069428 What are the supporting documents required 1 For Private Hospital Insured to complete page 1 and 2 of the Medical Claim Form Attending physician specialist to complete page 3 and 4 of the Medical Claim Form Original official final and itemized medical bill s including but not limited to Hospital Tax Invoices attending physician bills Pre Post Hospital Tax Invoices medical specialist reports and settlement letter from other insurers if bill s partially paid 2 For Restructured Hospital Insured to complete page 1 and 2 of the Medical Claim Form Submit Inpatient Discharge Summary Other supporting documents such as medical specialist reports settlement letter from other insurers if bill s partially paid Copy of Work Permit Please note the above list of documents is not exhaustive Other documents may be requested if necessary Other Frequently Asked Questions Can a medical claim be submitted if worker was admitted in hospital or underwent surgery as a result of industrial accident No Medical expenses incurred as a result of work injury should be claimed under Work Injury Compensation insurance Will treatment before and after worker s admission surgery be payable Outpatient services incurred 90 days prior to surgery admission and 90 days after discharge are payable up to policy limits Please refer to policy wordings for details on what are payable under the Pre Hospitalization and Post Hospitalization benefits Can worker seek treatment overseas The policy provides 24 hours coverage within Singapore only What is the grace period to submit a claim Claims must be lodged within 31 days from date of discharge after occurrence of any hospitalization or surgery If the claim is submitted after 31 days we will need valid reasons for delay in reporting Do you cover the cost of obtaining medical certificates needed to support the claim We will pay up to S 80 25 for original medical report received with the original invoice provided it is a payable claim What is Pro Ration factor In the event that the worker is admitted in a award higher than the Plan entitlement or to Private Hospital for treatment the hospital medical expenses payable under the Policy will be reduced by the percentages stated below subject to the limits stated in the Schedule of Benefits Private Hospitals 45 A1 Class in Restructured Hospitals 35 A2 Class in Restructured Hospitals 25 B1 Class in Restructured Hospitals 15 What is a Special Grant benefit It is a compensation amount paid out in the event of death of the Insured Worker for an Injury or Illness during or after treatment at a Hospital or in a Day Surgery Ward This compensation is payable for a non work related Injury or Illness within Singapore only which does not arise out of and or in the course of employment Can I email Liberty the scanned claim documents for the officer to process the claim The documents can be scanned and emailed to us as a claim notification However we require the original documents to process the claim Work Injury Compensation How to file a Work Injury Compensation claim Please duly complete print and send the following form to us with the supporting document Work Injury Compensation claim Please mail the original documents including original medical tax invoices to us at 51 Club Street Liberty House Singapore 069428 What are supporting documents required Duly completed Miscellaneous Claim Form I Report s to Ministry Of Manpower MOM Police report where necessary relevant Salary vouchers for 12 months preceding date of accident Original medical receipts tax invoices receipts Original medical leave certificates Work permit foreign workers Contract value invoice for project works if you are a sub contractor Other Frequently Asked Questions When is the employee entitled to the new compensation limits The new compensation limits are applicable to accidents occurring after June 1 2012 When must an injured employee file a claim if he she wishes to seek compensation under Work Injury Compensation Act WICA An employee has up to one 1 year from date of accident to submit a claim for work injury compensation to MOM How would MOM determine if an employee is injured in a fight is eligible for work injury compensation MOM will examine the facts of each case to determine the admissibility of a claim Why is MOM disallowing compensation for employees injured in work related fights particularly if it arose over a dispute over work related matters While work related disputes between co workers may arise from time to time they should not resort to fights to resolve them and employers should not have to bear the cost of the injury given WICA is a no fault system With the WICA amendments though employers injured in work related fights will still be eligible for compensation provided these injuries were sustained due to the following in the act of self defence while defending another individual while acting under employer s instructions or consent to break up a fight safeguard lives or property or maintain law order or as a result of an assault to which he did not retaliate Would notifying MOM of a possible work related disease constitute admission of the claim No The claim would only be admitted after MOM has conducted its investigation and concluded the disease is indeed work related Why is MOM introducing a new occupational disease of Disease caused by excessive heat Currently claims for injuries from exposure to excessive heat at work e g heat stroke are already admissible under WICA The amendment to the Second Schedule provides greater clarity that such injuries are compensable as an occupational disease What recourse does an employee have if he is diagnosed with an occupational disease within the time limit but the employer is no longer in operation If the employer is no longer in operation the employee may approach MOM to seek assistance for financial aid What recourse does an employee have if he commences common law suit and realizes that he is unlikely to succeed in his common law claim Under WICA injured employees have one 1 year from date of accident to decide whether to pursue their claim under WICA or under common law Employees may choose to revert to WICA even after filing a common law claim as long as this is done within one 1 year of the accident Even if the common law suit was initiated within one 1 year of the accident and the accident is assessed to be compensable under WICA the employee can request the court to assess the WICA compensation due to the employee minus costs and direct the employer to pay compensation Under WICA is the employer liable for costs of medical treatment received overseas The employer is liable for the said costs received overseas if the accident happened when the employee was working overseas and immediate medical treatment was needed Are self employed persons covered under WICA No Can an injured employee file a claim under WICA as well as sue his employer in the civil courts for damages arising from the injury common law action No The injured employee may either file a claim under WICA or sue his employer in the civil courts for damages However the injured employee may still withdraw his claim under WICA and initiate a civil action common law action He must withdraw his WICA claim within twenty eight 28 days after the Commissioner serves him with the Notice of Assessment NOA informing him of the compensation amount Thereafter employee employer insurer has up to fourteen 14 days to accept or object the NOA Possible scenarios Accept NOA employer insurer has up to twenty one 21 days to make payment Matter resolved No common law claim One or more parties Object NOA employee has further fourteen 14 days or up to twenty eight 28 days after the service of NOA to decide if he wishes to proceed or withdraw his claim Once decides to proceed with the claim then he will no longer be able to sue his employer under common law action If the employee decides to sue under common law action instead of claiming under WICA then he should withdraw his claim under WICA in order to commence civil action Insurance Packages How to file a Insurance Package claim Please duly complete print and send following form s to us with the supporting documents as soon as the happening of an event giving rise to a claim 1 For loss or damage to building renovations improvements contents consequential loss rental expenses money public liability goods in transit deterioration of stock fidelity guarantee claim Miscellaneous Claim Form 2 For Work Injury Compensation claim Work Injury Compensation Claim Form 3 For Personal Accident claim Personal Accident Claim Form Please mail the original documents to us at 51 Club Street Liberty House Singapore 069428 Please contact us or your agent in case of fire and water damage What are the supporting documents required 1 For claims on loss or damage to building renovations improvements contents consequential loss rental expenses deterioration of stock Photographs of damaged item Assessment report from repairer on the cause and extent of damage Original invoice receipt of the lost or damage property Two quotations for repair replacement of the loss or damaged item Police report if claiming for theft or malicious damage Rent receipt showing additional expenses incurred for alternative premises storage equipment for Rental Expenses claim 2 Public Liability Letter of claim or letter of demand from third party Writ of summon received from third party Please note the Insured is not to admit any liability whatsoever to the third party and forward any all third party correspondence s to Liberty Insurance 3 Personal Accident For death claim Death certificate autopsy report coroner s findings proof of relationship between insured claimant i e copy of marriage birth certificate For permanent disability claim Medical specialist report 4 Loss of Money Theft Fidelity Guarantee Incident report Police report Documentary proof for amount of money lost Purchase invoices showing cost price in case of theft of contents Documentary proof showing money misappropriated by culprit 5 Work Injury Compensation I report s to Ministry Of Manpower MOM Police report where necessary relevant Salary vouchers for 12 months preceding date of accident Original medical receipts tax invoices receipts Original medical leave certificates Work permit foreign workers Contract vlue invoice for project works if you are a sub contractor 6 Goods in Transit Insurance Certificate Policy Commercial Invoice Packing List Bill of Lading Contract of Carriage Correspondences exchanged with Carrier and other relevant parties regarding liability for the loss damage Survey report or other documentary evidence to show extent of loss damage Delivery Note Receipt Order Repair Replacement Quotations Claim bill Please note the above list of documents is not exhaustive Other documents may be requested if necessary FOR YOU AND YOUR FAMILY CLAIMS FOR YOUR BUSINESS PLEASE SELECT VEHICLE Commerical Vehicle Vehicle Renting Leasing Motor Trade BUSINESS PROPERTY BUSINESS ACTIVITIES BUSINESS PROPERTY Marine Cargo Employees Insurance Packages ShopCare ClinicCare BeautyCare CafeCare OfficeCare SMECare VEHICLE What to do when car accident happens Stay calm and not be angry Move to somewhere safe and check if anyone requires assistance Under the Motor Claims Framework introduced by the General Insurance Association GIA you are required to file a GIA report within 24 hours of the accident either through our Preferred Workshops or Approved Reporting Centres ARC regardless of whether you intend to claim on your own car policy or not or whether your vehicle is damaged or not Contact us at 1800 LIBERTY 5423 789 Do not admit liability sign any promissory note agreeing to pay for damages or allow any towing service to take your vehicle away Obtain details of third party and any witness s i e name NRIC no address contact no vehicle no and name of third party s insurer Take photos of accident scene Where possible show the extent of damage to each vehicle and positions of both vehicles Keep any video clips showing how accident happens as proof of evidence When to make a police report Do make a police report in the following situations Any party is conveyed by ambulance to hospital or given 3 days outpatient medical leave Government or foreign registered vehicles are involved Government property is damaged e g lamp post tree A cyclist or pedestrian is involved whether injured or not Vehicle is stolen or vandalized In the event of a vandalism or windscreen claim accident or non accident Please duly complete print and send the following form to us Windscreen Parked Damage Claim Form Please mail the original documents to us at 51 Club Street Liberty House Singapore 069428 In the event of a non traffic accident e g flood fire or theft Please file a GIA report within 24 hours of the accident either through our Preferred Workshops or Approved Reporting Centres ARC Other Frequently Asked Questions Why do I have to lodge an accident claim report It is important for you to report within 24 hours so that we can handle your claim quickly without delay It is a breach of policy condition for non reporting and this may lead to repudiation of liability which means that you do not get protection under your policy In addition any non compliance of this policy condition will result in a loss of your No Claim Discount NCD upon renewal of your policy If I have no intention of making any claim or my vehicle is not damaged do I still have to report the accident You should make a report for record purpose If there is no claim submitted against you your No Claim Discount NCD will not be affected I received a Writ of Summons from the third party what do I do Please submit the document immediately to Liberty Insurance as there is a timeline of 8 days for us to respond quickly with the appropriate action I have settled the claim with the third party should I inform Liberty on details of the private settlement Yes please furnish details of the private settlement to Liberty for recording purposes How do I make a third party claim against the other vehicle If you are involved in an accident but the third party is fully at fault you may wish to claim against the other party for your losses You can send your vehicle to any of our Preferred Workshops If the other party is fully at fault the workshop will repair your vehicle and claim on your behalf Do I have to report all accidents to the Traffic Police In case of accident involving injuries government vehicle government property a cyclist or pedestrian or a foreign vehicle please report the accident to the Traffic Police Otherwise it is not necessary to report to the Traffic Police What is the claims procedure if I have an accident in Malaysia Please lodge a police report in Malaysia and provide the details to Liberty upon your return Please also file an accident report at any of our Preferred Workshops What is a third party policy excess In the event that there is a claim and a settlement under your policy you will have to pay the third party policy excess subject to the policy terms and conditions Business Property Business Activities How to file a claim Please duly complete print and send following form s to us with the supporting documents as soon as the happening of an event giving rise to a claim Miscellaneous Claim Form Please mail the original documents including original medical tax invoices to us at 51 Club Street Liberty House Singapore 069428 What are the supporting documents required Fire Extraneous Perils Plate Glass Burglary Contractor Erection All Risks Money Consequential Loss All Risks Electronic Equipment Industrial All Risks Boiler and Pressure Vessels Machinery Breakdown Consequential Loss Machinery Breakdown Duly completed Miscellaneous Claim Form Police report wherever applicable Photographs Proof of damaged items Quotations receipts and tax invoices of items claimed Please note the Insured should take reasonable precaution to mitigate the loss damage as far as practicable i e photographs preserving evidence segregating removing non damaged items What are the supporting documents required Public Liability Carrier s Warehousemen s Liability Fidelity Guarantee Performance Bonds Contractor Erection All Risks Products Liability Professional Indemnity Contractors Plant and Machinery Duly completed Miscellaneous Claim Form Police report wherever applicable Photographs Proof of items claimed Quotations receipts and tax invoices of items claimed Writ of Summons if any Please note the Insured is not to admit any liability whatsoever to the third party and forward any all third party correspondence s to Liberty Insurance Please note the above list of documents is not exhaustive Other documents may be requested if necessary Other Frequently Asked Questions What should I do if an accident giving rise to a claim occurs Notify Liberty Insurance or your producer immediately Liberty Insurance will appoint independent adjusters to look into the matter when necessary However it is also necessary of you to take immediate action to mitigate the loss by taking necessary measures to minimize and or prevent further loss damage When do I need to lodge a police report Please lodge a police report if your property is lost damaged by theft break in or if a criminal malicious act is involved Do take photos of the forced entry break in and submit together with the Claim Form police report and other relevant documents What is excess deductible under my policy That portion of costs that has to be borne by you for each claim made as specified in your policy What is basis of settlement If the policy is on indemnity basis the claim amount payable is derived by taking into account depreciation and wear tear If the policy is on replacement value basis the claim amount payable is new replacement value of the same form without depreciation or wear tear If there is any improvement or betterment to the original property deductions shall be made on the said replacement value to reflect such improvement or betterment What is under insurance If the sum insured is less than the value of the insured property at the time of loss the claim amount will be reduced in proportion to the under insurance What should I do if an incident occur rise to a potential claim against me Notify Liberty Insurance or your producer immediately followed by written claim submission together with relevant documents We will appoint loss adjusters to look into the matter when necessary What should I do if I receive a Writ of Summons Forward the Writ of Summons to Liberty Insurance immediately indicate the date time you received the same A legal representative is required to enter appearance on your behalf within 8 days from the date it is served on you to avoid any prejudice to your legal position Will the Public Liability policy pay for legal costs and expenses if a third party sues me Yes The policy indemnifies you for all costs and expenses of litigation recoverable by the third party as well as legal costs and expenses with our consent and if you are legally liable for accidental bodily injury to persons or accidental loss damage to property and subject to terms conditions of the policy Can I negotiate settlement with the third party No Do not negotiate or make any admission offer promise or payment without the written consent of Liberty Insurance in connection with the claim Forward to us immediately upon receipt all correspondences received from the third party regards their claim against you your servant agent for our further handling What happens if I already compensated the third party without Liberty Insurance written consent Can I still seek reimbursement under my policy If you had already done so you would have prejudiced your our legal position We may repudiate the claim as this constitutes a breach of policy condition However you may submit to us the required documents for our consideration subject to policy terms conditions What does a Fidelity Guarantee policy cover This type of policy indemnifies you if you suffer direct pecuniary loss arising from any act or fraud or dishonesty committed by an employee covered under the policy Business Property How to file a claim Please duly complete print and send the following form to us with the supporting documents as soon as the happening of an event giving rise to a claim Miscellaneous Claim Form Please mail the original documents including original medical tax invoice to us at 51 Club Street Liberty House Singapore 069428 Arrange for survey immediately Request Carrier Bailees to attend joint survey when necessary For imports please contact Liberty Insurance at claims libertyinsurance com sg or by phone 1800 LIBERTY 5423 789 For exports please contact the survey agent listed on the Insurance Certificate Policy To clause delivery receipt if goods received in doubtful condition to preserve your rights against the Carrier Bailees For missing damaged goods submit your claim immediately or send written notice to the Carrier Bailees Port Authorities Send a written notice to Carrier Bailees within 3 days of the delivery of the cargo if the loss or damage was not apparent at the time of delivery What are the supporting documents required Duly completed Miscellaneous Claim Form Insurance Certificate Policy Commercial Invoice Packing List Bill of Lading Airway with terms conditions on the reverse side Correspondences exchanged with Carrier and other relevant parties regarding liability for the loss damage Survey report or other documentary evidence to show extent of loss damage Delivery Note Receipt Order Repair Replacement Quotations Claim bill Please note additional documents may be required not limited to e g cargo manifest vessel out turn report inspection technical QC reports tally sheet police report for theft hijack cases Other Frequently Asked Questions Typically what does Marine Cargo insurance covers Marine Cargo insurance typically affords compensation to the insured shipper consignee at an agreed value provided the claimant has an Insurable Interest on the goods at the time of loss for any accidental loss damage subject to policy terms conditions vide typical transportation mode of Air Sea Land Road Rail Truck Lorries etc What is excess deductible under my policy The portion of costs that has to be borne by you for each claim made as specified in your policy My cargo is found damaged overseas what should I do Notify the surveyors stated in the policy certificate immediately or inform your customer to contact the surveyor directly Alternatively you can contact 1800 LIBERTY 5423 789 or email us at claims libertyinsurance com sg We will gladly assist you Why must I return the original bill of lading policy certificate or airway bill upon settlement of my claim These documents must be returned so that the rightful claimant party to the cargo can be properly identified at the point of claim Fidelity Guarantee How to file Fidelity Guarantee claim Please duly complete print and send following form s to us with the supporting documents as soon as the happening of an event giving rise to a claim Miscellaneous Claim Form Please mail the original documents including original medical tax invoices to us at 51 Club Street Liberty House Singapore 069428 What are the supporting documents required Incident report Police report Documentary proof showing money misappropriated by employee Please note the above list of documents is not exhaustive Other documents may be requested if necessary TourCare Plus BizTraveler How to file a Travel claim Please duly complete print and send the following form to us with the supporting documents within 30 days from end date of your trip Travel Claim Form Please mail the original documents including original medical tax invoices to us at 51 Club Street Liberty House Singapore 069428 For emergency assistance overseas Please call the following helpline Asia Assistance 65 6636 1131 What are the supporting documents required Copy of e Ticket and boarding pass or the relevant page s of the passport showing entry into or exit from the country of visit Specific documents relevant to the nature of your claim e g Trip Cancelation Overseas Medical Expenses Travel Delay Trip Curtailment please refer to the Travel Claim Form for these documents Please note the above list of documents is not exhaustive Other documents may be requested if necessary Other Frequently Asked Questions Are photocopies of my original receipts invoices acceptable for the purpose of processing my claim No Original receipts invoices are required in order to process the Travel claim I suffer from pre existing medical conditions Can I claim for related medical expenses incurred during the trip No Policy excludes the following All forms of pre existing medical conditions that have been diagnosed received treatment or prescribed with drugs within 6 months preceding the trip Any hospitalization within 12 months prior to commencement of the trip or for which you have prior knowledge before commencement of the trip What should I do if I lose my personal belongings money or travel documents during my trip If the loss arose because of robbery burglary or theft you should lodge a police report or report the loss to the local authority within 24 hours after the incident If I have multiple travel policies and have already received compensation from another insurance company for the same incident will I still be able to make a claim under Liberty s travel policy No If you have other insurance providing cover for the same loss damage or liability Liberty will not be liable to pay except for any excess beyond any amount which would have been payable under the policy had this insurance not been effected If I am pregnant am I covered for any medical treatment incurred overseas No The policy excludes any compensation for pregnancy and any complications arising thereform If I fell sick and did not seek treatment during my trip can I claim for medical expenses if I seek treatment in Singapore Yes if medical treatment is seek within 3 days upon your return to Singapore If I am pregnant am I covered for medical expenses overseas Yes medical expenses incurred overseas are covered only if Insured claimant is more than 12 weeks after the 1 st trimester pregnancy Treatment for pregnancy is sought overseas Policy is for 2 way trip return trip The overseas trip or activities carried out overseas are not done against the medical advice from Insured s claimant s medical practitioner in Singapore proMedico proMediCare How to file a Medical claim Please duly complete print and send the following form to us with the supporting documents within 30 days from date of treatment in hospital Medical Claim Form Please mail the original documents including original medical tax invoices to us at 51 Club Street Liberty House Singapore 069428 What are the supporting documents required For Private Hospital Insured to complete page 1 and 2 of the Medical Claim Form Attending physician specialist to complete page 3 and 4 of the Medical Claim Form Original official final and itemized medical bill s including but not limited to Hospital Tax Invoices attending physician bills Pre Post Hospital Tax Invoices medical specialist reports and settlement letter from other insurers if bill s partially paid 2 For Restructured Hospital Insured to complete page 1 and 2 of the Medical Claim Form Submit Inpatient Discharge Summary Other supporting documents such as medical specialist reports settlement letter from other insurers if bill s partially paid Please note the above list of documents is not exhaustive Other documents may be requested if necessary Other Frequently Asked Questions Can I go to any physician or hospital I want Yes subject to limits and benefits as set out in the policy What is the grace period to submit a claim Claims must be lodged within 30 days from date of occurrence If the claim is submitted after 30 days we will need valid reasons for delay in reporting Do you cover the cost of obtaining medical certificates needed to

    Original URL path: https://www.libertyinsurance.com.sg/claims/for-your-business/ (2016-01-30)
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  • Preferred Workshops - Liberty Insurance Pte Ltd
    2112 Fax 6743 8032 Towing 9747 2112 Looi s Motor Motorcycle Repair Only 55 Kaki Bukit Place 416230 Tel 6743 1072 Fax 6742 2204 Towing 9616 6852 West ComfortDelgro Engineering Pte Ltd Spark Car Care Pandan Branch 45 Pandan Road 609286 Tel 6867 6918 DPS Body Paint Subsidiary of C C Cycle Carriage Auto Hub 209 Pandan Gardens 609339 Tel 6568 4501 www diplomatparts com service html Ethoz Automotive Solutions Ltd Bukit Batok Branch 30 Bukit Batok Crescent 658075 Tel 6319 8000 Falcon Air Auto Services Pte Ltd Blk K Pandan Loop 01 08 128119 Tel 6779 5665 Fax 6779 1110 Towing 6459 2552 Glass Fix Glass repairs only 1 Bukit Batok Crescent 08 11 WCEGA Plaza 658064 Tel 6570 3906 Hitachi Capital Pte Ltd 8 Fourth Lok Yang Road S 629705 Tel 6466 3022 Sng Ah Tee Motor Panel Service Pte Ltd Blk 3 Pioneer Road North 01 18 628457 Tel 6268 6183 Fax 6268 1429 Towing 9819 6986 Woon Meng Motor Pte Ltd 50 Bukit Batok Street 23 01 06 Midview Building 659678 Tel 6316 1131 Fax 6316 7050 Towing 9730 2017 Also applicable for Commercial Vehicles exceeding 3 tons Central ComfortDelgro Engineering Pte Ltd Spark Car Care Braddell Branch 205 Braddell Road 579701 Tel 6383 8110 ComfortDelgro Engineering Pte Ltd Spark Car Care Sin Ming Branch 383 Sin Ming Drive 575717 Tel 6553 0400 Ding Auto Pte Ltd Blk 10 Sin Ming Industrial Estate Sector C 01 20 575645 Tel 8468 9842 6457 5884 Falcon Air Auto Services Pte Ltd 176 Sin Ming Drive 01 06 Sin Ming Autocare 575721 Tel 6452 0880 Fax 6458 7997 Towing 6459 2552 K Kim Hin Auto Pte Ltd Blk 34 Sin Ming Drive 01 114 575708 Tel 6452 7018 Fax 6458 3895 Towing 6452 7018 Lai Huat Meng Kee Motor Pte Ltd Blk 21 Sin Ming Industrial Estate Sector A 01 58 60 575679 Tel 6453 8110 Fax 6459 6267 Towing 6452 0716 Lim Tan Motor Pte Ltd 176 Sin Ming Drive 03 09 10 Sin Ming Autocare 575721 Tel 6452 0893 Fax 6458 9127 Towing 6452 0893 S H Motor Pte Ltd Blk 11 Sin Ming Industrial Estate Sector B 01 83 575655 Tel 6453 4730 Fax 6457 1931 Towing 9670 5031 FOR YOU AND YOUR FAMILY CLAIMS Preferred Workshops Please select a region Region SELECT EAST WEST SOUTH NORTH CENTRAL Company SELECT Ah Lim Motor Company Automotive Glass Works Glass repairs only Car City Auto Centre Pte Ltd Cheng Hoe Motor Service Pte Ltd ComfortDelgro Engineering Pte Ltd Spark Car Care DPS Body Paint Subsidiary of C C Ding Auto Pte Ltd Ethoz Automotive Solutions Ltd Falcon Air Auto Services Pte Ltd Glass Fix Glass repairs only Hitachi Capital Pte Ltd Hua Hong Pte Ltd K Kim Hin Auto Pte Ltd Kan Fook Sing Motor Workshop Lai Huat Meng Kee Motor Pte Ltd Lee Kuan Hwa Motor Service LexBuild Auto Trading Pte Ltd Bus Repair only Lim Tan Motor Pte Ltd Looi s Motor Motorcycle Repair Only MotorWay

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  • Connect With Liberty - Liberty Insurance Pte Ltd
    JOURNEY WITH LIBERTY Join Us As An Employee Join Us As An Agent CLAIMS FOR YOU AND YOUR FAMILY FOR YOUR BUSINESS Preferred Workshops CONTACT US USEFUL LINKS Policy Owners Protection Scheme General Insurance Association FIND US ON FACEBOOK 24 HR ASSISTANCE 1800 LIBERTY DOWNLOADS View Full Site 2016 Liberty Insurance Pte Ltd Privacy Policy Terms Conditions Security Data Protection Policy Feedback REACH OUT TO US Please select one General Claims Family line products Business line products Payment related queries Salutation Mr Mrs Miss I have read and agreed to the Terms and Conditions Privacy Policy and Data Protection Policy of my data with regards to this feedback Please select House Contact Us Connect With Liberty Visit Us 51 Club Street 03 00 Liberty House Singapore 069428 Operating Hours 8 30am 5 30pm Monday Friday Road Tax Counter Closes at 4 30pm Talk to Us 24 Hour Assistance Within Singapore 1800 LIBERTY 5423 789 Outside Singapore 65 6338 0990 Emergency Medical Assistance 65 6334 4434 Emergency Travel Home Assistance 65 6636 1131 Phone Menu Options 1 SeniorCare 2 Motor Claims 3 AA Members 4 General Enquiries During business hours only Do Not Call Personal Data Protection For enquires relating to Do Not Call PersonalData Protection please write to us at 51 Club Street 03 00 Liberty House Singapore 069428 Attention to Data Protection Officer REACH OUT TO US Please select one General Claims Family line products Business line products Payment related queries Salutation Mr Mrs Miss I have read and agreed to the Terms and Conditions Privacy Policy and Data Protection Policy of my data with regards to this feedback Please select Plane Feedback REACH OUT TO US Please select one General Claims Family line products Business line products Payment related queries Salutation Mr Mrs Miss I have read and

    Original URL path: https://www.libertyinsurance.com.sg/contact-us/connect-with-liberty/ (2016-01-30)
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  • USEFUL LINKS - Liberty Insurance Pte Ltd
    FOR YOUR BUSINESS PREFERRED WORKSHOPS CONTACT US USEFUL LINKS USEFUL LINKS back POLICY OWNERS PROTECTION SCHEME GENERAL INSURANCE ASSOCIATION View Full Site DOWNLOADS 2016 Liberty Insurance Pte Ltd Privacy Policy Terms Conditions Security Data Protection Policy GET TO KNOW LIBERTY About Liberty Our Management Our History Our Culture Values A Responsible Heart Our Presence CARE FOR YOU AND YOUR FAMILY All Vehicle Medical Travel Leisure Personal Accident Family Home CARE

    Original URL path: https://www.libertyinsurance.com.sg/useful-links/ (2016-01-30)
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  • Policy Owners’ Protection Scheme - Liberty Insurance Pte Ltd
    assurance that there is a compensation scheme for policy owners to reduce the financial impact on individuals in the event an insurer defaults Experience in other countries has shown that consumers are less likely to panic if and when things go wrong if there is a mechanism in place to guarantee the safety of insurance policies The PPF Scheme provides 100 coverage for the types of general insurance policies covered under the Scheme No caps are applicable for protection of your general insurance policies All insurers registered by the Monetary Authority of Singapore MAS to carry out direct general business other than captive insurer or specialist insurers are members of the Policy Owners Protection Scheme PPF Scheme members What are the types of general insurance policies covered under the PPF scheme All compulsory insurance policies under the Motor Vehicles Third Party Risks and Compensation Act and Work Injury Compensation Act and Singapore policies of specified lines issued by registered general insurers which are PPF Scheme members are covered A Singapore policy insures risks arising in Singapore or where the insured is a Singapore resident or has a permanent establishment in Singapore The specified lines covered are Personal motor insurance policies Personal travel insurance policies Personal property structure and contents insurance policies Foreign domestic maid insurance policies Individual and group short term accident and health insurance policies What types of general insurance policies are not covered under the PPF scheme General insurance policies that are not within the specified lines are not covered Examples are Property Structure and Contents Insurance Policies issued to non individuals Tuition Fee Protection Certificates issued to individuals What does a policy holder need to do to be part of the PPF Nothing Coverage is automatic and there are no charges Marketing collateral and policy documents of general insurance products will clearly disclose which products are covered under the PPF Who is in charge of the PPF The Singapore Deposit Insurance Corporation SDIC administers the PPF Scheme in Singapore The SDIC Board is accountable to the Minister in charge of the MAS For more information on the PPF Scheme please contact your insurer for a PPF brochure or visit General Insurance Association Of Singapore GIA or Singapore Deposit Insurance Corporation Policy Owners Protection Scheme Introduction The Policy Owners Protection PPF Scheme is an additional safety net that protects the interests of general insurance policy holders in the event a general insurer fails The PPF Scheme is administered by the Singapore Deposit Insurance Corporation SDIC All General Insurance companies are regulated entities in Singapore The PPF Scheme provides added assurance that there is a compensation scheme for policy owners to reduce the financial impact on individuals in the event an insurer defaults Experience in other countries has shown that consumers are less likely to panic if and when things go wrong if there is a mechanism in place to guarantee the safety of insurance policies The PPF Scheme provides 100 coverage for the types of general insurance policies

    Original URL path: https://www.libertyinsurance.com.sg/policy-owners-protection-scheme/ (2016-01-30)
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  • Privacy Policy - Liberty Insurance Pte Ltd
    appointment as a Liberty Insurance agent broker or financial advisor any third parties for the purpose of assessing your suitability for recruitment or appointment Liberty Insurance may also disclose personal data to any regulatory authority for the insurance or financial services industry and any statutory body or public agency for the purposes of complying with their respective requirements policies and directives Liberty Insurance does not sell any personal data to mailing list companies or telemarketing companies Transfer of Personal Data In the course of the collection use and disclosure of personal data as described above Liberty Insurance may from time to time transfer personal data outside Singapore Security of Personal Data We have implemented measures to reasonably safeguard personal data and communications made through this website However you acknowledge that the Internet is not generally a secure environment and that unauthorized third parties may intercept or access transmissions or communications made through this website or gain access to personal data despite these measures Retention of Personal Data Liberty Insurance retains personal data collected for as long as required or permitted by applicable laws Non Liberty Insurance Pte Ltd Websites When you click on links to websites outside of www libertyinsurance com sg you are transferred to another website that may not be under Liberty Insurance s control Liberty Insurance is not responsible for the privacy practices or the content of any other websites on the Internet even if they may be linked to the Liberty Insurance website If you visit these other websites you should read the privacy statements of these linked sites as their privacy policies may differ from ours Notification of Changes This Internet Privacy Policy may be modified from time to time If we change our Internet Privacy Policy we will post those changes on this website www libertyinsurance com sg You are bound by any such changes if you continue to use this website after we have posted the changes You may wish to visit this page periodically to review the most recent Internet Privacy Policy Contact Us If you have any questions about this Internet Privacy Policy or the personal data we hold about you please contact our Data Protection Officer whose contact details are available at here Terms Conditions USEFUL LINKS Privacy Policy At Liberty Insurance Pte Ltd Liberty Insurance we are dedicated to Helping People Live Safer More Secure Lives Our commitment to this message is carried through by doing our part in securing your personal data on the web This Internet Privacy Policy explains how we at Liberty Insurance handle the personal data received from you through your use of this website This Internet Privacy Policy applies to your visit to our website www libertyinsurance com sg Collection of Personal Data Personal data is data that can be used to identify a natural person Your provision of personal data is voluntary By using this website you consent to the collection use and disclosure of all personal data that you provide whether relating

    Original URL path: https://www.libertyinsurance.com.sg/useful-links/privacy-policy/ (2016-01-30)
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