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  • EQ Insurance
    sudden physical More Employee Benefits Group Hospital Surgical reimburses expenses incurred by an insured employee in connection with his her hospital More Fidelity Guarantee Insurance This insurance reimburses your business for direct financial loss sustained by acts of fraud or dishonesty committed More Marine Cargo Insurance This insurance covers loss or damage during the transit of your goods from one destination to another by land air or More Money Insurance The policy covers money as defined whilst in transit and in your business premises It also extends to loss or damage More Machine All Risks Insurance This policy covers your machinery which is necessary for the running of your business against unforeseen and sudden More Plate Glass Insurance This policy insures you against the breakage of glass and the costs and expenses of shoring and propping of the damag More Performance Bond It is a guarantee by 1 party the surety or guarantor to another party the entity requesting the bond that a third More Business Package Insurance EQ Insurance specialises in a wide range of commercial insurance products including some specifically catered to off More Public Liability Insurance This policy protects the insured against his own liabilities as well

    Original URL path: http://www.eqinsurance.com.sg/commercial_insurance/ (2012-12-22)
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  • EQ Insurance
    invoices Take photographs of the damage for inspection by EQI s appointed representative Do not dispose of damaged item s unless agreed by us Back to Top Marine Cargo Insurance Please adhere to the following procedures to expedite claims when loss damage to cargo is discovered at the Sea Port Airport Do not authorise delivery of cargo to the final warehouse Notify EQI and forwarders carriers immediately for a joint survey immediately Submit a written notice of claims immediately to the carriers forwarders Port Authorities bailees and other parties concerned if there is any missing or apparently damaged cargo Before delivery from the Sea Port Airport ensure that all container seals for containerised cargo are intact If goods are in doubtful and apparently damaged condition do not give clean receipts except under protest Take steps to minimise the loss or damage EQI s appointed representative or adjuster will contact you and assist you with the claim settlement Do supply them with the necessary information and documents Back to Top Motor Insurance In case of accident Do not panic Stay calm and exchange particulars such as vehicle registration number full name as in NRIC address and contact details If there is any injury call the police and do not remove the vehicle If possible take photographs at the scene of the accident showing the position of the vehicles and the damages Forward the photographs to EQI as soon as possible Do not admit liability or make any settlement with regards to the accident Ask for the name address and contact numbers of the independent witnesses if any Proceed to our Reporting Centres or any of our authorised workshops to report the accident within 24 hours or the next working day of the accident regardless of whether you are claiming under your own policy For windscreen repair due to an accident you have to file an Own Damage claim and Excess will be applied Please proceed to our authorised workshops listed in your policy You are required to lodge a police report if the accident involves injury to any parties a government vehicle or government property a foreign vehicle pedestrian or cyclist hit and run case If you are making a claim under your own policy request the workshop to submit a quotation for repairs to EQI If you require towing assistance after business hours please contact 6844 8877 within Singapore and 603 7841 5757 within West Malaysia Back to Top Personal Accident Medical Insurance Notify your agent broker or EQI about the incident immediately For Personal Accident download this claim form and submit the completed form to us within a month For Medical Insurance download this claim form and submit the completed form to us within a month Submit to EQI all relevant documents like original medical bills receipt and invoices A medical report may be required Back to Top Public Liability Insurance Notify your agent broker or EQI about the incident immediately Download the claim form and submit the completed

    Original URL path: http://www.eqinsurance.com.sg/making_a_claim/ (2012-12-22)
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  • EQ Insurance
    policy for my child Child ren age between 15 days and 18 years who are unmarried and unemployed natural children legal step children and legally adopted children can be enrolled as a dependent of either parent Does this policy cover me if I am stationed overseas Do I have to inform EQ Insurance The coverage automatically ceases when you are out of Singapore for a period of 90 consecutive days You will have to inform EQ Insurance if you have an overseas posting and subject to our acceptance an additional premium will be payable Does this policy cover pre existing conditions No all pre existing conditions are excluded Will my policy cover me if I am travelling overseas for medical treatment If you are travelling specifically for medical treatment outside of Singapore we will pay the charges up to equivalent treatment in a Singapore Restructured Hospital even if the overseas charges are higher Is there a deductible or co payment on the policy No there is no deductible or co payment on this policy Are SARS and bird flu covered Yes they are covered if you are hospitalised or had surgery due to SARS and bird flu and provided the diseases do not warrant you for isolation or quarantine by law in the event of an epidemic Is psychiatric treatment covered All treatments related to psychiatric conditions are not covered Are pregnancy related treatments cover Pregnancy childbirth abortion infertility and all complications related to pregnancy are excluded except accidental miscarriage Is day surgery covered Yes it is covered under Hospital Surgical Policy unless medically necessary Which policy should I claim for the medical expenses if I have both MediShield and EQ SurgiGUARD You can file the claim against your Shield policy and claim against EQ Insurance for the co payment and deductible of the Shield policy Back to Top EQ MaidGUARD What does EQ MaidGUARD cover EQ MaidGUARD provides comprehensive coverage which includes S 40 000 Personal Accident PA Coverage Death and Total Permanent Disablement Up to S 3 000 Medical Expenses S 10 000 Repatriation Expenses Up to S 30 000 Hospital and Surgical Expenses per year limit Up to S 30 per day for Wages Levy Reimbursement Maximum 30 days Up to S 500 Re Hiring Expenses What is Reimbursement of Indemnity Paid to Insurer The reimbursement limits your S 5 000 bond liability to S 250 if the breach of the bond is not due to your negligence or fault It is an optional feature in EQ MaidGUARD Every foreign maid employer in Singapore has to place S 5 000 as a deposit with Ministry of Manpower If the maid runs away or gets pregnant for example the employer may lose the entire sum or the bond will be called up However if you add the option you will be able to limit your liability to only S 250 Can I still opt for the Reimbursement of Indemnity after the policy commences Yes you can add within

    Original URL path: http://www.eqinsurance.com.sg/faqs/personal (2012-12-22)
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  • EQ Insurance
    declaration basis How do I insure my stock on declaration basis and what are the advantages The sum insured selected by you should represent the highest amount of stock that you are most likely to have at a particular point of time For example during the festive season you are likely to carry more stock than usual You therefore select the highest stock level during this period as the sum insured The insurance company will charge you a provisional premium based on 75 of the rate At the end of each month you will have to declare the highest stock level for that month At the end of the insurance period the insurance company will total the stock for the 12 months and arrive at the average stock for that particular period of insurance The actual premium is then charged on this If this exceeds the provisional premium you are required to pay an additional premium However if this is the reverse the insurance company will make a refund to you subject to a maximum of 50 of the provisional premium Back to Top Marine Cargo Insurance What are the types of marine cargo policies that are suitable for shipments of cargo by sea air or land conveyance including sending by post or by courier There are 3 types of marine cargo policies available They are Open Policy Annual Policy and Single Policy Any one of these policies can cover shipment by sea air or land conveyance What is an Open Policy An Open Policy is suitable for merchants who have regular imports and exports of goods and merchandizes worldwide The features of an Open Policy are It is a permanent policy and there is no need to renew it It covers all consignments made by you within the scope of the Policy and you are required to declare all these consignments to EQ Insurance It specifies the basis of valuation the rates agreed with you and the maximum sum insured for any one consignment You have to declare each and every shipment usually on a monthly basis For each monthly declaration a certificate of insurance will be issued and a premium charged based on the agreed rates What is an Annual Policy If you want to avoid the hassle of making declarations then an Annual Policy is another option An Annual Policy is similar to an Open Policy but its features are It is issued for a period of time usually twelve months and has to be renewed on its expiry It insures all shipments made by you within the scope of cover of the Policy At the inception of the Policy you declare to us the estimated annual turnover for the Policy period and pay a minimum deposit premium At the end of the Policy period you have to declare to us the actual value of shipments made during the Policy period The actual premium is calculated based on the rate agreed at inception and you will have

    Original URL path: http://www.eqinsurance.com.sg/faqs/commercial (2012-12-22)
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  • EQ Insurance
    a formal complaint by writing to our Customer Service Department at marketing eqinsurance com sg In order to resolve your complaint please provide us with the following information Your name contact details relationship with EQ Insurance and policy claims number Specific nature of your complaint Copies of any documentation supporting the complaint if any We will acknowledge receipt of your complaint within 3 days by a phone call or email whilst we look into the matter you raised We will contact you for further information if required within 7 working days We will endeavour to resolve all complaints as soon as possible and provide you with a full reply within 14 working days If the outcome of your complaint is not handled to your satisfaction you can write to Principal Officer EQ Insurance Company Limited 22 Gemmill Lane Singapore 069257 Email tzewen eqinsurance com sg The Principal Officer will respond to your appeal within 14 working days If you are still dissatisfied with the Principal Officer s response we will refer you to an independent dispute resolution organization the Financial Industry Disputes Resolution Centre Ltd FIDReC who acts independently of the insurer FIDReC s contact details are Financial Industry Disputes

    Original URL path: http://www.eqinsurance.com.sg/faqs/general (2012-12-22)
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  • EQ Insurance
    Personal Commercial General Partners Staff Login Career Contact us Career Opportunities As a growing company EQ Insurance offers a variety of opportunities and challenges which allows you to develop your potential and grow professionally sitemap terms of use privacy policy

    Original URL path: http://www.eqinsurance.com.sg/career_opportunities/ (2012-12-22)
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  • EQ Insurance
    line or send us a note for any enquiry or your experience with us Feedback Name Email Address Occupation Administrative Support Management Enquiry Accident and Health Home Maid Marine Cargo Property Motor Other General Insurance Address Postal Code Tel Home Tel Office Tel Mobile Message EQ Insurance Company Limited Main Office 22 Gemmill Lane Singapore 069257 Tel 6223 9433 Fax 6224 3903 Agency Broking Customer Service Office 9 Club Street

    Original URL path: http://www.eqinsurance.com.sg/contact_us/ (2012-12-22)
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  • EQ Insurance
    your car will be repaired at your distributor workshop or from any of our panel of authorised workshops Benefits No Claim Discount NCD Protector Choose to add the NCD Protector so that your 50 NCD is not affected if there is not more than one accident in the current period of insurance EQ Motor Assist Program in West Malaysia The next time when you drive up to West Malaysia you

    Original URL path: http://www.eqinsurance.com.sg/product_details/view/4b3341e2-2854-4b85-9aa3-0ab88e3e2e30 (2012-12-22)
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